Services included in apartment rate:
- Final cleaning (that does not include cleaning crockery and the kitchenette), soft towels in the bathroom, slippers and an ecological courtesy line of products.
- Free WI-FI.
- Independent heating and air conditioning.
Amenities and Services NOT included in apartment rate:
- Early or late Check-out;
- Late Check-in;
- Shuttle service to / from airports or train station;
- Shuttle service to/from Altarocca Wine Resort;
- Cleaning crockery and kitchenette (if not provided by guest) Euro 50;
Apartments rates do not include the required tourist tax, which will be charged upon departure in the amount of € 3,50 per night per person up to a maximum of ten consecutive nights in the calendar year, provided they occur in the same accommodation facility. Children up to 10 years of age are exempt.
Arrivals and departure
The day of your arrival, the apartments will be available from 2 pm.
For early arrivals (or delayed arrivals after 8 pm), you should notify the reception desk in advance. There will be a surcharge of € 50.
On the day of departure, guests should check out of their rooms / apartments by 10 am.
In the event of late departures after this time, please consult the Reception Desk in advance regarding availability for Day-Use.
Reservations are confirmed only upon providing a valid credit card number to guarantee your booking. Additional charges on your credit card will only be made exclusively in the event of cancellation:
- Cancellation less than 7 days before your arrival date: 100% of the booked stay;
- No-show: 100% of the booked stay;
- For bookings made by bank transfer, the total amount of the stay is required at the time of booking;
- For bookings with non-refundable rates, full payment is required at the time of booking.
In the event of serious illness, accident, death of the booked or a family member, or causes beyond one’s control, upon the presentation of adequate documentation, the Management reserves the right to evaluate the application of the above mentioned penalties.
Baby cot for children up to 3 years of age: € 14 per day.
Room for Day-Use (upon prior agreement with management): 50% of the daily rate.
Infant Care Package (baby cot, highchair, bottle warmer, eating utensils specifically for our baby guests) € 20 per day.
Fiumicino Airport and Altarocca Embassy Rome Shuttle Services for a fee
Exclusively for our guests, we can organize a shuttle service to/from Fiumicino Airport and to/from our Altarocca Wine Resort in Orvieto. We highly recommend reserving this service when booking your stay.