All of our accommodations include breakfast.
Upon awakening you may choose to enjoy breakfast in our charming lounge with its welcoming fireplace or on the scenic terrace with a breathtaking view. The Altarocca breakfast buffet offers a healthy and energizing breakfast, with fragrant pastries, homemade cakes, biscuits and bread from our bakery. Enjoy the most original flavors of yogurt, fresh fruit, and juices for all tastes. For those who prefer salty to sweet, our breakfast buffet also offers fresh salads, traditional cold cuts, eggs & bacon, smoked salmon and typical cheeses of the territory.
Services included in room rates:
Daily cleaning, soft towels in the bathroom, slippers and an ecological courtesy line of products.
Access to the outdoor swimming pools, access to the panoramic and fully air-conditioned Technogym© gym, use of the Bocce Court, reserved and shaded parking.
Free Wi-Fi in all of the rooms, common areas and in the gardens. Access to the Altarocca Spa is included only for guests of the Junior Suites, Suites, Romantic and Prestige Suites.
Amenities and Services NOT included in room rates:
Private Spa access, beauty treatments and massages, laundry service, drinks and meals at the Altarocca Restaurant and drinks at the bars of the resort.
For guests of the Classic and Deluxe Rooms and Apartments, the entrance to the Altarocca Spa is subject to an extra charge of € 35 per person (towels and slippers included).
Rooms rate do not include the required tourist tax, which will be charged upon departure in the amount of € 2,20 per person per night, up to a maximum of 5 nights. Children up to 12 years of age are exempt.
Arrivals and departure
The day of your arrival, the rooms / apartments will be available from 3pm.
For early arrivals (or delayed arrivals after 11pm), you should notify the reception desk. On the day of departure, guests should check out of their rooms / apartments by 10 am.
In the event of late departures after this time, please consult the Reception Desk in advance regarding availability for a day-use.
We request that our guests kindly pay the remaining balance of their stay the evening before departure.
Reservations are confirmed only upon providing a valid credit card number to guarantee your booking. Additional charges on your credit card will only be made exclusively in the event of cancellation:
- Cancellation less than 7 days before your arrival date: 100% of the booked stay;
- No-show: 100% of the booked stay;
- For bookings made by bank transfer, the total amount of the stay is required at the time of booking;
- For bookings with non-refundable rates, full payment is required at the time of booking.
In the event of serious illness, accident, death of the booked or a family member or causes beyond one’s control, upon the presentation of adequate documentation, the Management reserves the right to evaluate the application of the above mentioned penalties.
Baby cot for children up to 3 years of age: € 14 per day.
Small pets (upon prior agreement with Management, allowed only in certain rooms): € 10 per day.
Room for Day-use (Upon prior agreement with Management): 50% of the daily rate.